Question 1

Do you treat patients directly?

Accepted Answer

No. Luci Medical works with medical practices. We supply products, provide clinical education, and support providers in offering regenerative therapies to their patients. We don't have a clinic, and we don't see patients. We connect you with a licensed medical provider who can evaluate and treat you.

Question 2

What is regenerative medicine?

Accepted Answer

Regenerative medicine is a broad field that includes a range of therapies and products used in clinical settings. Depending on the provider, this can include devices like shockwave or red light therapy, platelet-rich plasma (PRP) prepared from your own blood, or tissue products used in certain procedures. These therapies vary in purpose, regulation, and evidence. Your provider can explain what might be appropriate for your situation.

Question 3

Is regenerative medicine covered by insurance?

Accepted Answer

Often not. Many regenerative therapies are out-of-pocket at this time. Coverage varies by plan, therapy type, and clinical indication. The provider you're connected with can walk you through what applies to your situation.

Question 4

How do I know the provider you recommend is qualified?

Accepted Answer

The practices we work with are licensed medical providers: physicians, physician assistants, or nurse practitioners operating under the supervision of a licensed medical director. We don't work with unlicensed practitioners. That said, we encourage you to research any provider before scheduling. Verify their credentials, read reviews, and ask questions during your consultation. You're in charge of your care decisions.

Question 5

Will my information be shared with anyone else?

Accepted Answer

Your name, email, and location are used only to connect you with a local provider. We don't sell your information. The provider we connect you with will receive only what's necessary to make the introduction.

Question 6

What if there's no provider in my area?

Accepted Answer

We'll let you know. Our provider network is focused on South Florida and still growing. If we don't have a match in your area yet, we'll tell you directly and follow up when that changes.

Question 7

I have a specific medical question. Can you help?

Accepted Answer

We can't. Questions about your health, symptoms, or whether a specific therapy is right for you should go to a licensed medical provider. We're not a healthcare company. We support the practices that are.

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